Business

Medical Establishments

The Education Sector

Factories and Industry

Animal Welfare Settings

How we work with you

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1. Listen

By listening closely to your needs, we can tailor our business approach to fit your organization perfectly. This means creating solutions that align with your goals, adapt to your processes, and deliver measurable value. Our commitment to understanding your priorities ensures that every recommendation is relevant, every interaction is meaningful, and every outcome supports your success.
Training

2. Evaluate

Evaluating your current purchasing allows us to identify future areas of support, uncover cost-saving opportunities, and streamline your procurement process. By understanding your existing spend patterns, we can highlight efficiencies, recommend alternatives, and develop a tailored strategy that aligns with your goals. This proactive approach ensures that every decision adds value, reduces waste, and positions your organization for long-term success.
Power Button

3. Activate

Working hand in hand from day one ensures a premium outcome by fostering collaboration, clarity, and shared goals right from the start. When we align early, we can anticipate challenges, streamline processes, and deliver solutions that exceed expectations. This proactive approach builds trust, accelerates progress, and guarantees that every detail contributes to a superior result.
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4. Manage

Ongoing account management is key to our support, ensuring that your needs are consistently met and any challenges are addressed proactively. By maintaining regular communication and monitoring performance, we can adapt quickly to changes, optimize your costs, and deliver solutions that keep your operations running smoothly. Our goal is to provide not just a service, but a partnership built on trust, responsiveness, and continuous improvement.

Looking after you, and the planet [duplicate mid]

%

of our deliveries are made on time in full

%

of our waste packaging is recycled

In-stock items are delivered within 2 working days

Supplying the South West

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Education

Care Homes

Care Homes

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Healthcare

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Food & Beverage Manufacturing

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Hospitality

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Industrial

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Commercial

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Sport Venues

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Community Projects

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Assisted Living

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Vets

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Dentists

Our Brands

Our Partners

ISO Certifications

 
Achieving ISO certification isn’t just a badge—it’s a clear signal of trust, quality, and accountability. In today’s competitive market, customers and partners want assurance that your business operates to the highest standards.
ISO frameworks provide that confidence by embedding best practices into every process, ensuring consistency, transparency, and a relentless focus on improvement. Here’s why ISO matters:

  • Consistency: Customers know they’ll receive the same high standard every time.
  • Transparency: ISO certification shows your processes are documented and audited.
  • Credibility: It signals professionalism and commitment to excellence.
  • Risk Reduction: Customers feel safer knowing risks are managed systematically.
  • Customer Focus: Many ISO standards (like ISO 9001) emphasize meeting customer needs and improving satisfaction.
Iso 14001 H Light (5)
Iso 9001 H Light (10)
Iso 45001 H Light (5)

What our customers tell us

Quality products at good prices. They stock a wider range of items than you might expect.

The service was excellent too. Will re-use in the future.

Quality products at good prices. They stock a wider range of items than you might expect.

The service was excellent too. Will re-use in the future.

The staff in the office are very knowledgeable and helpful. The sales representative Lynda Broadway always goes the extra mile. The drivers are helpful and friendly.

I would highly recommend SPOT ON SUPPLIES to businesses that are looking for competitively prices products and efficient and helpful service.

Ecovadis May 2025

ecovadis Accreditation

Environmental, social, and ethical performance – or Sustainability – is an essential factor for smart businesses today, and the supply chain is the biggest lever for impact. We are proud holders of a bronze accreditation.

A warm welcome

Our family-owned and operated business has been supplying quality products to businesses across the south-west. Our commitment to providing exceptional customer service has made us a trusted partner for our customers over the years.

We understand that maintaining a high standards is crucial for the success of any business, and that’s why we offer a comprehensive range of products to meet all your business needs. 

In addition to our wide range of products, we also offer competitive pricing and convenient delivery options to ensure that you have everything you need when you need it. We believe that our success lies in the success of our customers, and we work tirelessly to ensure that we exceed their expectations every time.

Over our 50 years of trading, we have built a reputation for reliability, professionalism, and integrity, and we remain committed to upholding these values in all our dealings with customers. If you are looking for a reliable partner for your business needs, look no further than our family business.

FAQs

Can someone visit my business to advise me on what products I should be using?

Yes. We love to visit our customers. That’s how our business started and that how is will always be. We have a team of fully trained account managers who will be able to advise you on all aspects of partnering with us.

Can I order Online?

Yes. Please contact our sales office who would be happy to set up your online account access.

Can I order over the phone?

We love to talk to our customers. Our team is ready to take your call Monday to Friday 9am – 5pm. (excluding public holidays)

Can I collect my order?

Its up to you. Our trade counters are open between 9am-5pm Mon-Fri. Or we can organise delivery of your order if it reaches our minimum order requirements.  Please call before setting off just so we can check you products are in stock.